Effective Date: 18 June 2025
Elevated Excellence Education CIC (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information securely and in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains how we collect, use, store, and protect your personal data when you interact with us through our website, email, or any of our services.
1. Who We Are
Elevated Excellence Education CIC is a Community Interest Company providing alternative education services.
Registered Office: [Insert Address]
Email: admin@elevatedexcellence.co.uk
2. What Data We Collect
We may collect and process the following personal data:
- Contact Information – such as your name, email address, phone number, and school/organisation details when you make an enquiry.
- Student Information – if applicable, with school consent, including names, support needs, and progress notes for education delivery.
- Website Usage Data – including IP address, browser type, and pages visited (via cookies and analytics tools).
- Communication Records – including emails and messages exchanged with us.
We do not collect or store any payment card details through our website.
3. How We Use Your Information
We use your personal data to:
- Respond to enquiries and provide requested services
- Deliver tailored educational programmes
- Communicate with you about your sessions or programmes
- Track student progress (with school or parental consent)
- Improve our website and services
4. Legal Basis for Processing
We only process your personal data where we have a lawful basis to do so, which includes:
- Your consent
- Performance of a contract or agreement
- Compliance with legal obligations
- Legitimate interests, such as improving our services
5. How We Store & Protect Your Data
All personal data is stored securely on password-protected systems. We take all reasonable steps to ensure your information is treated securely and in line with this policy.
We do not transfer your data outside the UK without appropriate safeguards.
6. Sharing Your Information
We only share data with:
- Authorised members of our team (all DBS checked)
- Partner schools or referring organisations (with consent)
- Legal or regulatory bodies, where required by law
We will never sell or share your personal information for marketing purposes.
7. Your Rights
Under data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction or erasure of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at admin@elevatedexcellence.co.uk
8. Cookies
We use cookies to improve your website experience. You can manage or disable cookies through your browser settings. For full details, please see our [Cookie Policy] (add link if needed).
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact: